Message type: E = Error
Message class: CRM_MKTRTOM_CGPL -
Message number: 004
Message text: You have not defined a rule; enter at least one rule
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CRM_MKTRTOM_CGPL004
- You have not defined a rule; enter at least one rule ?The SAP error message CRM_MKTRTOM_CGPL004 indicates that there is a missing configuration related to marketing rules in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that you have not defined any marketing rules for the relevant marketing transaction or campaign, which is required for the system to process the marketing activities.
Cause: No Marketing Rules Defined: The primary cause of this error is that there are no marketing rules defined in the system for the specific marketing transaction or campaign you are trying to execute.
Configuration Issues: There may be issues with the configuration settings in the CRM system that prevent the rules from being recognized or applied. Missing Authorizations: In some cases, the user may not have the necessary authorizations to view or create marketing rules.
Solution: To resolve this error, you need to define at least one marketing rule. Here are the steps to do so: Access the Marketing Rule Configuration: Go to the
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