How To Fix CRM_MKTPROF051 - Number range object &1: Error reading interval &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 051

• Message text: Number range object &1: Error reading interval &2

What causes this issue?

The system was unable to determine the next number of interval &V2& for
the number range object &V1&

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

In Customizing, check whether this interval exists and if so whether it
still contains free numbers.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF051 - Number range object &1: Error reading interval &2 ?

  The SAP error message CRM_MKTPROF051 indicates an issue related to the number range object in the SAP system. Specifically, it states that there is an error reading the interval for a specified number range object. This can occur in various scenarios, particularly when creating or managing marketing profiles or other objects that rely on number ranges.
  Cause:
  The error can be caused by several factors, including:
  
  Number Range Not Defined: The number range object may not be defined in the system.
  Number Range Interval Issues: The intervals for the number range may not be properly set up or may be missing.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the number range.
  Configuration Errors: There may be configuration errors in the number range settings.
  Database Issues: There could be underlying database issues that prevent the system from reading the number range.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the number range object that is causing the issue (you can find this in the error message).
  Check if the number range intervals are defined and active.
  
  
  
  Define or Adjust Intervals:
  
  If the intervals are missing or incorrect, you may need to define new intervals or adjust existing ones.
  Ensure that the intervals do not overlap and that they are properly assigned.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access and modify the number range.
  You can check this in transaction code SU53 after the error occurs to see if there are any authorization issues.
  
  
  
  Review Configuration:
  
  Review the configuration settings related to the number range in the relevant customizing transactions (e.g., CRM customizing).
  Ensure that all necessary settings are correctly configured.
  
  
  
  Check for Database Issues:
  
  If the problem persists, check for any database issues that may be affecting the number range object.
  You may need to consult with your database administrator or perform a database consistency check.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SNRO: Number Range Objects
  SU53: Authorization Check
  SE11: Data Dictionary (to check the underlying table structure)
  
  
  
  Documentation: Review the SAP Help documentation for number range management and CRM configuration for more detailed guidance.
  
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance, providing them with the error details and any troubleshooting steps you have already taken.