How To Fix CRM_MKTPROF028 - Business partner &1 is not assigned to profile &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 028

• Message text: Business partner &1 is not assigned to profile &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF028 - Business partner &1 is not assigned to profile &2 ?

  The SAP error message CRM_MKTPROF028 indicates that a specific business partner (BP) is not assigned to a marketing profile. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing activity or campaign that requires the business partner to be linked to a specific marketing profile.
  Cause:
  The error can arise due to several reasons:
  
  Missing Assignment: The business partner has not been assigned to the specified marketing profile in the system.
  Profile Configuration: The marketing profile may not be configured correctly to include the business partner.
  Data Inconsistency: There may be inconsistencies in the data or settings related to the business partner or marketing profile.
  Authorization Issues: The user may not have the necessary authorizations to view or assign the business partner to the marketing profile.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Business Partner Assignment:
  
  Go to the transaction code BP (Business Partner) in SAP.
  Search for the business partner in question.
  Check the marketing profile assignments under the relevant tabs (e.g., Marketing, Roles).
  If the business partner is not assigned to the required marketing profile, you can assign it.
  
  
  
  Assign Business Partner to Marketing Profile:
  
  Navigate to the marketing profile configuration in the CRM system.
  Ensure that the business partner is included in the marketing profile.
  If necessary, add the business partner to the profile.
  
  
  
  Review Marketing Profile Settings:
  
  Check the settings of the marketing profile to ensure it is set up correctly.
  Verify that the profile is active and properly configured to include the desired business partners.
  
  
  
  Data Consistency Check:
  
  Run any relevant data consistency checks or reports to identify and resolve any inconsistencies in the business partner or marketing profile data.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to perform the action has the necessary authorizations to access and modify business partner assignments.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing business partners and marketing profiles.
  
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  BP: Business Partner Maintenance
  CRMD_ORDER: CRM Order Management (for checking related marketing activities)
  
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues or bugs related to this error message.
  
  
  Support: If the issue persists after following the above steps, consider reaching out to your SAP support team or consulting with SAP experts for further assistance.
  
  
  By following these steps, you should be able to resolve the error and successfully assign the business partner to the required marketing profile.