How To Fix CRM_MKTPROF016 - Profile &1 for profile template &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 016

• Message text: Profile &1 for profile template &2 does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF016 - Profile &1 for profile template &2 does not exist ?

  The SAP error message CRM_MKTPROF016 indicates that a specific marketing profile (identified by the profile ID &1) for a given profile template (identified by the template ID &2) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or utilize a marketing profile that has not been defined or has been deleted.
  Cause:
  
  Non-Existent Profile: The specified marketing profile has not been created in the system.
  Incorrect Profile ID: The profile ID provided may be incorrect or misspelled.
  Profile Template Issues: The profile template associated with the marketing profile may not be correctly set up or may not exist.
  Authorization Issues: The user may not have the necessary authorizations to view or access the specified profile.
  
  Solution:
  
  
  Check Profile Existence:
  
  Navigate to the relevant transaction in SAP (e.g., CRMD_ORDER or CRMD_ORDERADM_H) and check if the marketing profile with the specified ID exists.
  Use transaction BP (Business Partner) or CRM_MKTPROF to check the marketing profiles.
  
  
  
  Create the Profile:
  
  If the profile does not exist, you may need to create it. This can typically be done through the relevant configuration or master data transaction in SAP.
  Ensure that you are using the correct profile template when creating the new profile.
  
  
  
  Verify Profile Template:
  
  Check if the profile template ID is valid and exists in the system. If it does not exist, you may need to create it or use a different template.
  
  
  
  Check Authorizations:
  
  Ensure that the user has the necessary authorizations to access the marketing profiles. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more detailed information on marketing profiles and templates.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, BP, and CRM_MKTPROF.
  SAP Notes: Search for SAP Notes related to CRM marketing profiles for any patches or updates that may address this issue.
  Configuration Settings: Review the configuration settings for marketing profiles in the SAP CRM system to ensure everything is set up correctly.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.