How To Fix CRM_MKTPROF012 - These attributes are valuated the same way in profile &

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPROF - CRM Marketing: Online Profile Maintenance

• Message number: 012

• Message text: These attributes are valuated the same way in profile &

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPROF012 - These attributes are valuated the same way in profile & ?

  The SAP error message CRM_MKTPROF012 indicates that there is a conflict in the marketing profile configuration. Specifically, it suggests that certain attributes are being valued the same way in the marketing profile, which is not allowed. This typically occurs when you are trying to create or modify a marketing profile in SAP CRM, and the system detects that two or more attributes have identical values, leading to ambiguity in the profile's configuration.
  Cause:
  
  Duplicate Values: The error is often caused by having two or more attributes in the marketing profile that are set to the same value. This can happen if the same criteria are applied to different attributes, leading to a conflict.
  Profile Configuration: The marketing profile may not be configured correctly, leading to overlapping or conflicting attribute values.
  Data Entry Error: There may be a mistake in data entry where the same value was inadvertently assigned to multiple attributes.
  
  Solution:
  
  Review Marketing Profile: Go to the marketing profile in question and review the attributes. Check for any attributes that have been assigned the same value.
  Modify Attributes: Change the values of the conflicting attributes so that they are unique. Ensure that each attribute has a distinct value that does not overlap with others.
  Validation: After making changes, validate the marketing profile to ensure that the error is resolved.
  Consult Documentation: If you are unsure about the correct values for the attributes, refer to the SAP documentation or guidelines for configuring marketing profiles.
  Testing: After making the necessary changes, test the marketing profile to ensure that it functions as expected without triggering the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing profiles and CRMD_ORDERADM_H for accessing order management.
  User Roles: Ensure that you have the appropriate permissions to modify marketing profiles, as restrictions may prevent you from making necessary changes.
  Training: If you are new to SAP CRM, consider undergoing training or consulting with a more experienced colleague to better understand marketing profile configurations.
  
  By following these steps, you should be able to resolve the CRM_MKTPROF012 error and successfully configure your marketing profile.