How To Fix CRM_MKTPR_IL004 - No authorization for creating rules.


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR_IL - GenIL for Product Association Rules

  • Message number: 004

  • Message text: No authorization for creating rules.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR_IL004 - No authorization for creating rules. ?

    The SAP error message CRM_MKTPR_IL004 indicates that a user does not have the necessary authorization to create marketing rules in the SAP Customer Relationship Management (CRM) system. This error typically arises when a user attempts to perform an action that requires specific permissions that are not granted to their user role.

    Cause:

    1. Missing Authorizations: The user lacks the required authorization objects related to marketing rules.
    2. Role Configuration: The user’s role may not be configured correctly to include the necessary permissions for creating marketing rules.
    3. Profile Issues: The user profile may not be assigned the correct roles or authorizations.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check which authorization check failed. This will provide insight into what specific authorization is missing.
    2. Review User Roles:

      • Go to transaction code PFCG to review the roles assigned to the user. Ensure that the roles include the necessary authorizations for creating marketing rules.
    3. Add Required Authorizations:

      • If the required authorizations are missing, you may need to add them to the user’s role. Common authorization objects related to marketing rules include:
        • CRM_MKTPR (Marketing Planning)
        • CRM_MKTPR_RULE (Marketing Rule Management)
      • Consult with your SAP security team or administrator to modify the roles accordingly.
    4. Testing:

      • After making changes to the roles or authorizations, have the user log out and log back in to ensure that the new permissions take effect. Then, attempt to create the marketing rules again.
    5. Documentation and Training:

      • Ensure that users are aware of the necessary authorizations and provide training if needed to prevent similar issues in the future.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or updates related to this error message. You can search for the error message or related keywords in the SAP Support Portal.
    • Authorization Concept: Familiarize yourself with the SAP authorization concept, especially in the context of CRM, to better understand how roles and authorizations are structured.
    • Transaction Codes:
      • SU01: User maintenance
      • SUIM: User information system (to check authorizations)
      • PFCG: Role maintenance

    If the issue persists after following these steps, it may be necessary to engage with your SAP Basis or security team for further investigation.

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