How To Fix CRM_MKTPR409 - Product proposal ended (runtime: &1 microseconds)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 409

• Message text: Product proposal ended (runtime: &1 microseconds)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR409 - Product proposal ended (runtime: &1 microseconds) ?

  The SAP error message CRM_MKTPR409, which states "Product proposal ended (runtime: &1 microseconds)," typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with product proposals or product recommendations.
  Cause:
  This error message generally indicates that there was an issue during the execution of a product proposal process. The specific cause can vary, but common reasons include:
  
  Data Issues: There may be missing or incorrect data related to the products or the proposal itself.
  Configuration Problems: The system may not be properly configured to handle product proposals, leading to runtime errors.
  Performance Issues: The process may be taking too long to execute, leading to a timeout or other performance-related issues.
  Authorization Issues: The user may not have the necessary permissions to execute the product proposal.
  
  Solution:
  To resolve the CRM_MKTPR409 error, you can take the following steps:
  
  
  Check Data Integrity: Ensure that all necessary data for the product proposal is complete and accurate. This includes checking product master data, pricing conditions, and any related configuration settings.
  
  
  Review Configuration: Verify that the CRM system is correctly configured for product proposals. This may involve checking settings in the CRM customizing (transaction SPRO) related to product management and proposals.
  
  
  Performance Monitoring: If the error is related to performance, consider monitoring the system's performance during the execution of the product proposal. You may need to optimize the underlying database queries or increase system resources.
  
  
  Check Authorizations: Ensure that the user executing the product proposal has the necessary authorizations. You can check this in the user roles and profiles assigned to the user.
  
  
  Debugging: If the issue persists, consider debugging the process to identify the exact point of failure. This may require the assistance of a technical consultant or developer.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error message.
  
  
  Contact SAP Support: If you are unable to resolve the issue with the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRM_ORDER, CRM_MKTPR, or others related to product proposals.
  Documentation: Review SAP documentation related to CRM product management and proposals for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTPR409 error effectively.