How To Fix CRM_MKTPR244 - Rule &1 inconsistent: Profile assigned to wrong category (&2)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 244

• Message text: Rule &1 inconsistent: Profile assigned to wrong category (&2)

What causes this issue?

A profile was transferred, the <DS:GLOS.segment_type>segment type</> of
which is assigned to an incorrect <DS:GLOS.segment_category>segment
category</>.

System Response

The system cannot create this rule.

How to fix this error?

Use only profiles for which the segment type is assigned to the segment
category <ZH>Product Proposal</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR244 - Rule &1 inconsistent: Profile assigned to wrong category (&2) ?

  The SAP error message CRM_MKTPR244 indicates that there is an inconsistency in the marketing profile assignment within the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that a profile has been assigned to an incorrect category, which can lead to issues in marketing planning and execution.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Incorrect Profile Assignment: A marketing profile has been assigned to a category that it does not belong to. Each profile is designed to work with specific categories, and if there is a mismatch, this error will occur.
  Configuration Issues: There may be issues in the configuration settings of the marketing profiles or categories in the system.
  Data Integrity Issues: There could be inconsistencies in the master data or configuration data that lead to this error.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Profile Assignment:
  
  Go to the transaction code for maintaining marketing profiles (e.g., CRMD_ORDER or CRMD_ORDERADM_H).
  Verify the profile assigned to the category mentioned in the error message. Ensure that the profile is appropriate for the category.
  
  
  
  Review Configuration:
  
  Access the configuration settings for marketing profiles and categories in the SAP Customizing Implementation Guide (IMG).
  Navigate to the relevant sections to check if the profiles are correctly assigned to the intended categories.
  
  
  
  Correct Data:
  
  If you find any discrepancies in the assignments, correct them by reassigning the profiles to the correct categories.
  Ensure that all related data is consistent and correctly configured.
  
  
  
  Test Changes:
  
  After making the necessary changes, test the functionality to ensure that the error no longer occurs.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM marketing profiles for additional guidance and best practices.
  
  
  
  Seek Help from SAP Support:
  
  If the issue persists after following the above steps, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and CRM.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the CRM_MKTPR244 error.