How To Fix CRM_MKTPR210 - Rule & inconsistent: dependent product not specified


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 210

  • Message text: Rule & inconsistent: dependent product not specified

  • Show details Hide details
  • What causes this issue?

    You have created a cross-selling rule but have not specified any
    dependent products.

    System Response

    In the absence of dependent product(s) a cross-selling rule cannot be
    created.

    How to fix this error?

    Check the rule and add the dependent product(s) as necessary.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR210 - Rule & inconsistent: dependent product not specified ?

    The SAP error message CRM_MKTPR210 typically indicates that there is an issue with the configuration of a marketing plan or campaign in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that a dependent product has not been specified, which is necessary for the marketing plan to function correctly.

    Cause:

    1. Missing Dependent Product: The error usually arises when a marketing plan or campaign is set up to include dependent products, but those products have not been defined in the system.
    2. Configuration Issues: There may be issues with the configuration of the marketing plan or the product hierarchy.
    3. Data Inconsistencies: Inconsistencies in the data related to products, such as missing or incorrect entries in the product master data.

    Solution:

    1. Check Product Configuration:

      • Go to the product master data and ensure that all dependent products are correctly defined and linked to the main product.
      • Verify that the product hierarchy is correctly set up and that all necessary relationships between products are established.
    2. Update Marketing Plan:

      • Review the marketing plan or campaign configuration to ensure that all required fields are filled out, especially those related to dependent products.
      • If dependent products are required, specify them in the marketing plan.
    3. Data Consistency Check:

      • Run a consistency check on the product data to identify any discrepancies or missing information.
      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to analyze the marketing documents and their associated products.
    4. Consult Documentation:

      • Refer to SAP documentation or help files for specific guidelines on setting up marketing plans and managing product dependencies.
    5. Contact Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates if this is a known issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing marketing documents.
    • SAP Notes: Check SAP Notes for any known issues or updates related to the CRM_MKTPR210 error.
    • Training and Documentation: Consider training sessions or documentation on SAP CRM marketing functionalities to better understand how to manage products and campaigns effectively.

    By following these steps, you should be able to resolve the CRM_MKTPR210 error and ensure that your marketing plans are correctly configured.

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