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Message type: E = Error
Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products
Message number: 210
Message text: Rule & inconsistent: dependent product not specified
You have created a cross-selling rule but have not specified any
dependent products.
In the absence of dependent product(s) a cross-selling rule cannot be
created.
Check the rule and add the dependent product(s) as necessary.
The system issues an error message and will not allow you to continue with this transaction until the error is resolved.
Error message extract from SAP system. Copyright SAP SE.
CRM_MKTPR210
- Rule & inconsistent: dependent product not specified ?The SAP error message CRM_MKTPR210 typically indicates that there is an issue with the configuration of a marketing plan or campaign in the SAP Customer Relationship Management (CRM) system. Specifically, it suggests that a dependent product has not been specified, which is necessary for the marketing plan to function correctly.
Cause:
- Missing Dependent Product: The error usually arises when a marketing plan or campaign is set up to include dependent products, but those products have not been defined in the system.
- Configuration Issues: There may be issues with the configuration of the marketing plan or the product hierarchy.
- Data Inconsistencies: Inconsistencies in the data related to products, such as missing or incorrect entries in the product master data.
Solution:
Check Product Configuration:
- Go to the product master data and ensure that all dependent products are correctly defined and linked to the main product.
- Verify that the product hierarchy is correctly set up and that all necessary relationships between products are established.
Update Marketing Plan:
- Review the marketing plan or campaign configuration to ensure that all required fields are filled out, especially those related to dependent products.
- If dependent products are required, specify them in the marketing plan.
Data Consistency Check:
- Run a consistency check on the product data to identify any discrepancies or missing information.
- Use transaction codes like
CRMD_ORDER
orCRMD_ORDERADM_H
to analyze the marketing documents and their associated products.Consult Documentation:
- Refer to SAP documentation or help files for specific guidelines on setting up marketing plans and managing product dependencies.
Contact Support:
- If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or updates if this is a known issue.
Related Information:
CRMD_ORDER
, CRMD_ORDERADM_H
, and CRMD_ORDERADM_I
for managing marketing documents.By following these steps, you should be able to resolve the CRM_MKTPR210 error and ensure that your marketing plans are correctly configured.
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