How To Fix CRM_MKTPR075 - For up-selling/down-selling rules, the sequence number is ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 075

• Message text: For up-selling/down-selling rules, the sequence number is ignored

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR075 - For up-selling/down-selling rules, the sequence number is ignored ?

  The SAP error message CRM_MKTPR075 indicates that the sequence number for up-selling or down-selling rules is being ignored. This typically occurs in the context of marketing or sales processes within the SAP Customer Relationship Management (CRM) module, particularly when dealing with product recommendations.
  Cause:
  The error can arise due to several reasons:
  
  Configuration Issues: The up-selling/down-selling rules may not be properly configured in the system. This could include missing or incorrect settings in the marketing or sales area.
  Rule Activation: The specific up-selling or down-selling rules may not be activated or may not meet the necessary criteria for execution.
  Data Inconsistencies: There may be inconsistencies in the data related to the products or the rules themselves, such as missing attributes or incorrect relationships.
  Sequence Number Logic: The logic defined for the sequence number may not be applicable or may be overridden by other settings or rules in the system.
  
  Solution:
  To resolve the error, consider the following steps:
  
  Check Configuration: Review the configuration settings for up-selling and down-selling rules in the SAP CRM system. Ensure that all necessary parameters are correctly set.
  Activate Rules: Verify that the relevant up-selling and down-selling rules are activated. If they are not, activate them and test again.
  Data Validation: Check the data associated with the products and rules. Ensure that all required fields are populated and that there are no inconsistencies.
  Review Sequence Logic: Investigate the logic used for the sequence number. If there are conflicting rules or settings, adjust them accordingly.
  Consult Documentation: Refer to SAP documentation or notes related to CRM marketing and sales processes for any specific guidance on this error message.
  Testing: After making changes, conduct thorough testing to ensure that the up-selling and down-selling rules are functioning as expected.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional insights.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with detailed information about the error and the steps you have taken to resolve it.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to ensure that the up-selling and down-selling rules function correctly in your SAP CRM system.