How To Fix CRM_MKTPPG_CGPL103 - &1 &2: You do not have authorization to delete


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPPG_CGPL - CGPL Messages for Account Planning

  • Message number: 103

  • Message text: &1 &2: You do not have authorization to delete

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  • What causes this issue?

    You do not have the necessary authorization to delete object &v1& &v2&

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Contact your system administrator to get authorization.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPPG_CGPL103 - &1 &2: You do not have authorization to delete ?

    The SAP error message CRM_MKTPPG_CGPL103 indicates that a user is attempting to delete a marketing plan or related object but does not have the necessary authorization to perform this action. This is a common issue in SAP systems where authorization checks are in place to ensure that only users with the appropriate permissions can modify or delete certain data.

    Cause:

    1. Authorization Issues: The user does not have the required authorization object or role assigned to their user profile to perform delete operations on the specified object.
    2. Object-Specific Restrictions: The specific marketing plan or object may have restrictions that prevent deletion, such as being in use or having dependencies.
    3. Role Configuration: The roles assigned to the user may not include the necessary permissions for the transaction or object type.

    Solution:

    1. Check User Authorizations:

      • Use transaction code SU53 immediately after the error occurs to check the authorization check that failed. This will provide insight into which specific authorization object is missing.
      • Review the user's roles and authorizations in transaction SU01 or PFCG to ensure they have the necessary permissions.
    2. Modify User Roles:

      • If the user lacks the required authorization, work with your SAP security team to modify the user's roles or create a new role that includes the necessary authorizations for deleting marketing plans or related objects.
    3. Review Object Status:

      • Ensure that the marketing plan or object is not locked or in a status that prevents deletion. Check for any dependencies or references that might be preventing the deletion.
    4. Consult Documentation:

      • Refer to SAP documentation or your organization's internal guidelines for specific authorization objects related to marketing plans (e.g., CRM_MKTPPG).
    5. Testing:

      • After making changes to the user's authorizations, have the user log out and back in, then attempt the delete operation again to see if the issue is resolved.

    Related Information:

    • Authorization Objects: Common authorization objects related to CRM marketing include CRM_MKTPPG, which controls access to marketing planning functions.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), PFCG (Role Maintenance), and SU53 (Display Authorization Check).
    • SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization problems related to CRM marketing.

    If the issue persists after following these steps, it may be necessary to engage with your SAP Basis or security team for further investigation.

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