How To Fix CRM_MKTPPG026 - Data has not been saved; check the log

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPPG - CRM Account Planning Messages

• Message number: 026

• Message text: Data has not been saved; check the log

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPPG026 - Data has not been saved; check the log ?

  The SAP error message CRM_MKTPPG026 indicates that data has not been saved in the system, and it prompts the user to check the log for more details. This error typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing or campaign management functionalities.
  Possible Causes:
  
  Validation Errors: There may be validation rules that are not being met, such as missing mandatory fields or incorrect data formats.
  Authorization Issues: The user may not have the necessary permissions to save the data.
  System Configuration: There could be issues with the configuration settings in the CRM system that prevent data from being saved.
  Technical Errors: There may be underlying technical issues, such as database connectivity problems or system performance issues.
  Custom Code: If there are custom enhancements or modifications in the system, they might be causing the error.
  
  Solutions:
  
  Check the Log: The first step is to check the application log for detailed error messages. You can do this by using transaction code SLG1 to view the logs related to the error.
  Review Data Input: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
  Check Authorizations: Verify that the user has the necessary authorizations to perform the action. This can be done by checking the user roles and authorizations in transaction SU53.
  Consult Configuration: Review the configuration settings related to the CRM module to ensure everything is set up correctly.
  Debugging: If the issue persists, consider debugging the process to identify any custom code or enhancements that may be causing the problem.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), SU53 (Authorization Check), and SE80 (Object Navigator for debugging).
  SAP Notes: Search for SAP Notes related to CRM_MKTPPG026 in the SAP Support Portal for any patches or updates that may address the issue.
  Documentation: Review SAP documentation for CRM and marketing functionalities to understand the expected data flow and requirements.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.