How To Fix CRM_MKTPL_VOUCHER006 - Voucher code &1 is used

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VOUCHER - Voucher Handling Messages

• Message number: 006

• Message text: Voucher code &1 is used

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_VOUCHER006 - Voucher code &1 is used ?

  The SAP error message CRM_MKTPL_VOUCHER006 indicates that a voucher code (represented by &1) is already in use. This typically occurs in the context of marketing or promotional activities where a voucher code is intended to be unique for a specific campaign or promotion.
  Cause:
  
  Duplicate Usage: The voucher code has already been applied to a transaction or is currently active in the system.
  Incorrect Status: The voucher may be in a status that does not allow it to be reused or modified.
  Configuration Issues: There may be settings in the system that prevent the reuse of voucher codes.
  
  Solution:
  
  Check Voucher Status: Verify the status of the voucher code in the system. Ensure that it is not already assigned to another transaction or campaign.
  Use a Different Code: If the voucher code is indeed in use, consider using a different, unique voucher code for the transaction.
  Review Configuration: Check the configuration settings related to voucher codes in the SAP system. Ensure that the settings allow for the intended usage of voucher codes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing voucher codes.
  Contact Support: If the issue persists and you cannot determine the cause, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes related to marketing and promotions, such as CRM_MKTPL or CRM_VOUCHER.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user attempting to use the voucher has the necessary permissions to access and apply the voucher code.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.