How To Fix CRM_MKTPL_VALIDATION046 - Coupon &1 expired on &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VALIDATION -

• Message number: 046

• Message text: Coupon &1 expired on &2.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_VALIDATION046 - Coupon &1 expired on &2. ?

  The SAP error message CRM_MKTPL_VALIDATION046 indicates that a coupon (or promotion) identified by the placeholder &1 has expired on the date specified by &2. This error typically occurs in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is triggered when a user attempts to apply or redeem a coupon that is no longer valid due to its expiration date. This can happen in various scenarios, such as:
  
  The coupon was not used before its expiration date.
  The system date is beyond the expiration date of the coupon.
  The coupon is being applied in a transaction that does not meet the validity criteria.
  
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Coupon Validity:
  
  Verify the expiration date of the coupon in the system. Ensure that the current date is within the valid range for the coupon.
  
  
  
  Use a Valid Coupon:
  
  If the coupon has indeed expired, you will need to use a different, valid coupon. Check the available coupons and select one that is still active.
  
  
  
  Update System Date:
  
  Ensure that the system date is correctly set. If the system date is incorrect, it may lead to false expiration messages.
  
  
  
  Review Promotion Settings:
  
  If you are managing promotions, review the settings to ensure that the validity periods are correctly configured.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for more details on managing coupons and promotions within the CRM module.
  
  
  
  Contact Support:
  
  If you believe the coupon should still be valid or if you encounter further issues, consider reaching out to your SAP support team for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER to view and manage marketing documents or promotions.
  Customization: If you are responsible for customizing the CRM system, ensure that the coupon management settings are correctly configured in the system.
  User Training: Ensure that users are trained on how to check coupon validity and apply them correctly to avoid similar issues in the future.
  
  By following these steps, you should be able to address the error and ensure that valid coupons are used in your transactions.