How To Fix CRM_MKTPL_TPM_PAL009 - Duplicate product categories between display pallet components


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_TPM_PAL - Messages for the TPM Display Pallet Assignment

  • Message number: 009

  • Message text: Duplicate product categories between display pallet components

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  • Diagnosis
    Duplicate product categories between display pallet components.
    System Response
    You cannot add a display pallet with duplicate product categories having
    different unit of measures.
    Procedure
    When adding a display pallet, the system determines the related
    components and gets the associated product category of each component.
    The unit of measure of each product category comes from the default unit
    of measure of its associated component. When two components share the
    same product category but have different units of measure, this causes
    duplicate Product Categories with different units of measure which isn't
    supported by Trade Promotion.
    You must ensure that the default unit of measure of the components
    sharing the same product category is the same.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_TPM_PAL009 - Duplicate product categories between display pallet components ?
    The SAP error message CRM_MKTPL_TPM_PAL009 indicates that there are duplicate product categories within the display pallet components in the SAP CRM system. This error typically arises when you are trying to create or modify a marketing display pallet, and the system detects that the same product category has been assigned more than once.
    
    Cause: The primary cause of this error is the presence of duplicate entries for product categories in the configuration of the display pallet. This can happen due to: Manual Entry Errors: Users may inadvertently add the same product category multiple times. Data Migration Issues: If data was migrated from another system, duplicates may have been introduced. Configuration Errors: Incorrect settings in the marketing configuration may lead to duplicates being created.
    Solution: To resolve the error, you can follow these steps: Review the Display Pallet Configuration: Go to the display pallet configuration in the SAP CRM system. Check the list of product categories assigned to the pallet. Identify Duplicates: Look

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