CRM_MKTPL_TPM_PAL002 - No hierarchy assigned to application


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_TPM_PAL - Messages for the TPM Display Pallet Assignment

  • Message number: 002

  • Message text: No hierarchy assigned to application

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_TPM_PAL002 - No hierarchy assigned to application ?

    The SAP error message CRM_MKTPL_TPM_PAL002 indicates that there is no hierarchy assigned to the application in the context of the SAP Customer Relationship Management (CRM) module, specifically related to marketing planning or trade promotion management.

    Cause:

    This error typically arises when:

    1. Missing Hierarchy Assignment: The application or transaction you are trying to execute requires a specific hierarchy (e.g., a marketing hierarchy or a product hierarchy) that has not been assigned or configured in the system.
    2. Configuration Issues: There may be issues in the configuration settings of the marketing planning or trade promotion management module.
    3. Data Inconsistencies: The data related to the hierarchy might be incomplete or inconsistent, leading to the inability to find the required hierarchy.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Hierarchy Assignment:

      • Navigate to the relevant configuration settings in SAP CRM.
      • Ensure that the required hierarchy is created and assigned to the application you are working with.
      • You can do this by going to the transaction code for marketing planning or trade promotion management and checking the hierarchy settings.
    2. Create or Assign Hierarchy:

      • If no hierarchy exists, you may need to create one. This can typically be done in the customizing settings (SPRO) under the relevant section for marketing or trade promotion.
      • Assign the newly created hierarchy to the application.
    3. Review Configuration:

      • Go through the configuration settings to ensure that all necessary parameters are set correctly.
      • Check for any missing links or settings that might prevent the hierarchy from being recognized.
    4. Data Consistency Check:

      • Run any available data consistency checks to ensure that the hierarchy data is complete and correct.
      • Look for any inconsistencies in the master data that might affect the hierarchy assignment.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific guidance on setting up hierarchies in the CRM module.
    6. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, CRMD_ORDER for order management, or specific codes related to marketing planning.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or additional guidance.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.

    By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTPL_TPM_PAL002.

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