How To Fix CRM_MKTPL_TPM_BI007 - Query settings could not be retrieved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TPM_BI - TPM: Messages for data retrieval from BI

• Message number: 007

• Message text: Query settings could not be retrieved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TPM_BI007 - Query settings could not be retrieved ?

  The SAP error message CRM_MKTPL_TPM_BI007 indicates that the query settings for a specific marketing planning transaction could not be retrieved. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users attempt to access or execute a marketing planning query.
  Causes:
  
  Missing or Incomplete Configuration: The query settings may not be properly configured in the system. This could be due to missing entries in the relevant customizing tables or settings.
  Authorization Issues: The user may not have the necessary authorizations to access the query settings or the related data.
  Technical Issues: There could be underlying technical issues, such as problems with the database connection or inconsistencies in the data model.
  Transport Issues: If the query settings were recently transported from another system, there may have been issues during the transport process that led to incomplete or missing settings.
  
  Solutions:
  
  
  Check Configuration:
  
  Verify that the query settings are correctly configured in the system. This may involve checking the relevant customizing settings in the SAP system.
  Ensure that all necessary entries are present in the relevant tables (e.g., customizing tables for marketing planning).
  
  
  
  Review Authorizations:
  
  Check the user’s authorization profile to ensure that they have the necessary permissions to access the marketing planning queries.
  If needed, consult with your SAP security team to adjust the user roles and authorizations.
  
  
  
  Technical Troubleshooting:
  
  Check for any technical issues in the system, such as database connectivity problems or inconsistencies in the data model.
  Review system logs (transaction SLG1) for any related error messages that could provide more context.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that the transport was successful and that all necessary objects were included.
  If there are discrepancies, consider re-transporting the relevant objects or manually adjusting the settings.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the steps that lead to it.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing planning.
  Documentation: Review SAP documentation related to marketing planning and query settings for additional insights and best practices.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.