How To Fix CRM_MKTPL_TP_FM_MSG102 - Missing customizing entry for Product Group No

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TP_FM_MSG - Message Class for Pkg CRM_MKTPL_TPM_FM_APP

• Message number: 102

• Message text: Missing customizing entry for Product Group No

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TP_FM_MSG102 - Missing customizing entry for Product Group No ?

  The SAP error message CRM_MKTPL_TP_FM_MSG102 indicates that there is a missing customizing entry for a product group number in the SAP system. This error typically occurs in the context of marketing planning or product management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Missing Customizing Entries: The specific product group number you are trying to use has not been defined in the customizing settings of the SAP system.
  Incorrect Configuration: The configuration for product groups may not have been set up correctly, or the relevant entries may have been deleted or not transported properly.
  Data Inconsistency: There may be inconsistencies in the data, such as missing master data for the product group.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Customizing Settings:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to the relevant section for product groups under CRM or Marketing.
  Ensure that the product group number in question is defined and has the necessary entries.
  
  
  
  Create or Update Product Group:
  
  If the product group does not exist, you may need to create it. This can typically be done in the same customizing area.
  If it exists but is incomplete, update the necessary fields to ensure it meets the requirements.
  
  
  
  Check Master Data:
  
  Verify that the master data for the product group is complete and consistent. This includes checking for any related product master records.
  
  
  
  Transport Requests:
  
  If the customizing entries were recently created or modified, ensure that they have been properly transported to the relevant system (e.g., from development to production).
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to the error message for additional guidance.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance. They may provide specific notes or patches that address the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SPRO for customizing.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_TP_FM_MSG102 in the SAP Support Portal for any known issues or fixes.
  User Forums: Check SAP community forums or other user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the missing customizing entry for the product group number in your SAP system.