How To Fix CRM_MKTPL_TP_FM_MSG089 - Value Category for Promotion Type is invalid.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TP_FM_MSG - Message Class for Pkg CRM_MKTPL_TPM_FM_APP

• Message number: 089

• Message text: Value Category for Promotion Type is invalid.

What causes this issue?

The fund usage value category customization settings for this promotion
type are invalid. There are multiple entries that have the same value
category defined. Only one entry can be defined as reserved and one as
pre-reserved in the customization.

System Response

No fund usage will be generated.

How to fix this error?

Please contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TP_FM_MSG089 - Value Category for Promotion Type is invalid. ?

  The SAP error message CRM_MKTPL_TP_FM_MSG089 indicates that there is an issue with the value category assigned to a promotion type in the SAP CRM system. This error typically arises when the system cannot find a valid mapping for the value category associated with the promotion type you are trying to use.
  Cause:
  
  Invalid Value Category: The value category assigned to the promotion type does not exist or is not correctly defined in the system.
  Configuration Issues: There may be configuration issues in the promotion type settings or the value categories in the CRM Marketing module.
  Data Inconsistency: There could be inconsistencies in the master data or transactional data related to promotions.
  Missing Customization: If the system has been customized, the necessary configurations for the promotion type and its value category may not have been set up correctly.
  
  Solution:
  
  
  Check Value Category Configuration:
  
  Go to the configuration settings for promotion types in the SAP CRM system.
  Verify that the value category you are trying to use is defined and active.
  Ensure that the value category is correctly assigned to the promotion type.
  
  
  
  Review Promotion Type Settings:
  
  Navigate to the promotion type settings and check if the value category is correctly linked.
  If necessary, create or modify the promotion type to ensure it has a valid value category.
  
  
  
  Data Validation:
  
  Check the master data related to promotions and ensure that all necessary fields are filled out correctly.
  Validate any transactional data that may be causing the issue.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on configuring promotion types and value categories.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the configurations and data, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO (for configuration) or CRMD_ORDER (for managing marketing documents) to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to create or modify promotion types and their associated value categories.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message CRM_MKTPL_TP_FM_MSG089.