How To Fix CRM_MKTPL_TP_FM_MSG064 - Product Segment &1 contains no products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TP_FM_MSG - Message Class for Pkg CRM_MKTPL_TPM_FM_APP

• Message number: 064

• Message text: Product Segment &1 contains no products

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TP_FM_MSG064 - Product Segment &1 contains no products ?

  The SAP error message CRM_MKTPL_TP_FM_MSG064 indicates that the specified product segment (identified by &1) does not contain any products. This error typically arises in the context of marketing planning or product management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  
  Empty Product Segment: The most straightforward cause is that the product segment you are trying to access or use does not have any products assigned to it.
  Incorrect Configuration: There may be a configuration issue where the product segment is not properly linked to the products.
  Data Migration Issues: If data was migrated from another system, there may have been issues during the migration process that resulted in products not being assigned to the segment.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the products in the segment, leading to the perception that there are no products.
  
  Solution:
  
  
  Check Product Assignment:
  
  Navigate to the product segment in question and verify if any products are assigned to it. You can do this through the SAP GUI or the relevant transaction code.
  If no products are assigned, you will need to add products to the segment.
  
  
  
  Review Configuration:
  
  Ensure that the product segment is correctly configured and linked to the appropriate products. This may involve checking the settings in the CRM system or the product master data.
  
  
  
  Data Migration Review:
  
  If this issue arose after a data migration, review the migration logs and processes to ensure that products were correctly assigned to the segments.
  
  
  
  Authorization Check:
  
  Verify that the user has the necessary authorizations to view the products in the segment. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for additional guidance on managing product segments and troubleshooting related issues.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be used to manage product segments and marketing planning.
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.