How To Fix CRM_MKTPL_TP_FM_MSG036 - Date range type of the specified promotion type is not configured

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TP_FM_MSG - Message Class for Pkg CRM_MKTPL_TPM_FM_APP

• Message number: 036

• Message text: Date range type of the specified promotion type is not configured

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TP_FM_MSG036 - Date range type of the specified promotion type is not configured ?

  The SAP error message CRM_MKTPL_TP_FM_MSG036 indicates that there is an issue with the configuration of the date range type for a specified promotion type in the SAP Customer Relationship Management (CRM) system. This error typically arises when trying to create or manage promotions, and it suggests that the system does not have the necessary configuration to handle the date ranges associated with the promotion type you are working with.
  Cause:
  
  Missing Configuration: The date range type for the promotion type you are trying to use has not been configured in the system.
  Incorrect Promotion Type: The promotion type you are using may not be set up correctly or may not be linked to a valid date range type.
  Transport Issues: If the configuration was recently transported from another system, it may not have been transported correctly.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) by using transaction code SPRO.
  Navigate to CRM > Marketing > Promotion Management > Define Promotion Types.
  Check the configuration for the promotion type you are using and ensure that a valid date range type is assigned.
  
  
  
  Assign Date Range Type:
  
  If the date range type is not assigned, you will need to create or assign a valid date range type to the promotion type.
  Ensure that the date range type is configured correctly in the system.
  
  
  
  Review Promotion Type Settings:
  
  Ensure that all necessary settings for the promotion type are completed, including any dependencies that may affect the date range.
  
  
  
  Transport Issues:
  
  If the configuration was recently transported, check the transport logs to ensure that all necessary objects were included in the transport request.
  If needed, re-transport the configuration or manually adjust it in the target system.
  
  
  
  Testing:
  
  After making the necessary changes, test the promotion creation or management process again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP Help documentation for CRM Marketing to understand the configuration options available for promotion types and date ranges.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  Community Forums: Engage with SAP community forums or support channels for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to resolve the error and successfully configure the promotion type with the appropriate date range settings.