How To Fix CRM_MKTPL_TP_FM_MSG010 - Missing product, product category, product group, or product segment.

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TP_FM_MSG - Message Class for Pkg CRM_MKTPL_TPM_FM_APP

• Message number: 010

• Message text: Missing product, product category, product group, or product segment.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TP_FM_MSG010 - Missing product, product category, product group, or product segment. ?

  The SAP error message CRM_MKTPL_TP_FM_MSG010 indicates that there is a missing product, product category, product group, or product segment in the context of a marketing planning or campaign management process. This error typically arises when the system is unable to find the specified product or related categorization in the database, which is essential for executing certain functions or processes.
  Causes:
  
  Missing Master Data: The product, product category, product group, or product segment has not been created or is not active in the system.
  Incorrect Configuration: The configuration settings for the marketing planning module may not be set up correctly, leading to the inability to link products to marketing activities.
  Data Inconsistency: There may be inconsistencies in the data, such as incorrect references or links between products and their categories or groups.
  Authorization Issues: The user may not have the necessary authorizations to access the product data.
  Transport Issues: If the system has recently undergone a transport of changes, the relevant data may not have been transported correctly.
  
  Solutions:
  
  
  Check Master Data:
  
  Verify that the product, product category, product group, or product segment exists in the system.
  Ensure that the relevant master data is active and correctly maintained.
  
  
  
  Create Missing Data:
  
  If the required product or category is missing, create it in the system using the appropriate transaction codes (e.g., MM01 for material creation).
  
  
  
  Review Configuration:
  
  Check the configuration settings in the marketing planning module to ensure that they are set up correctly.
  Ensure that the product hierarchy is correctly defined and that products are assigned to the correct categories and groups.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies in the product data.
  Use transaction codes like SE11 or SE16 to analyze the relevant tables for inconsistencies.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access and manage product data.
  Consult with your SAP security team if there are any authorization issues.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary data was included and correctly transported.
  Re-transport any missing data if necessary.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM01 (Create Material), MM02 (Change Material), and MM03 (Display Material) for managing product data.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for marketing planning and product management to understand the relationships between products, categories, and groups.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.