How To Fix CRM_MKTPL_TODO005 - Activity is marketing to-do; it can only be deleted in the campaign

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TODO - Todo Assignment CRM Marketing

• Message number: 005

• Message text: Activity is marketing to-do; it can only be deleted in the campaign

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TODO005 - Activity is marketing to-do; it can only be deleted in the campaign ?

  The SAP error message CRM_MKTPL_TODO005 indicates that you are trying to delete a marketing to-do item that is associated with a campaign. This error occurs because the system enforces a rule that marketing to-dos can only be deleted within the context of the campaign they are associated with.
  Cause:
  
  The error arises when a user attempts to delete a marketing to-do item directly from a location that does not allow for its deletion, such as a general marketing area or a different transaction that is not specifically for managing the campaign.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Identify the Campaign: Determine which campaign the marketing to-do item is associated with. You can usually find this information in the details of the to-do item.
  
  
  Access the Campaign: Navigate to the campaign management area in SAP CRM. This can typically be done through the transaction code for campaign management or by using the CRM interface.
  
  
  Locate the To-Do Item: Within the campaign, find the specific marketing to-do item that you wish to delete. This may involve navigating through the campaign's details or to-do lists.
  
  
  Delete the To-Do Item: Once you have located the to-do item within the campaign context, you should be able to delete it without encountering the error.
  
  
  Check Authorizations: Ensure that you have the necessary authorizations to delete marketing to-do items within the campaign. If you do not have the required permissions, you may need to contact your system administrator.
  
  
  Related Information:
  
  Campaign Management: Understanding how to manage campaigns and their associated to-do items is crucial for effective marketing operations in SAP CRM.
  User Roles and Authorizations: Familiarize yourself with the roles and authorizations related to marketing activities in SAP to avoid similar issues in the future.
  SAP Documentation: Refer to the official SAP documentation or help resources for more detailed guidance on managing marketing to-dos and campaigns.
  
  By following these steps, you should be able to successfully delete the marketing to-do item without encountering the error message.