How To Fix CRM_MKTPL_TODO002 - The mandatory to-do & has to be completed for the & campaign status

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TODO - Todo Assignment CRM Marketing

• Message number: 002

• Message text: The mandatory to-do & has to be completed for the & campaign status

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTPL_TODO002 - The mandatory to-do & has to be completed for the & campaign status ?

  The SAP error message CRM_MKTPL_TODO002 indicates that there is a mandatory to-do item that needs to be completed for a specific campaign status in the SAP Customer Relationship Management (CRM) module. This error typically arises when you are trying to change the status of a marketing campaign without completing all required tasks associated with that campaign.
  Cause:
  
  Incomplete To-Do Items: The campaign has associated to-do items that are marked as mandatory, and these have not been completed.
  Campaign Status Restrictions: Certain statuses in the campaign lifecycle may require specific to-do items to be completed before the status can be changed.
  Configuration Settings: The system may be configured to enforce mandatory to-do items for specific campaign statuses.
  
  Solution:
  
  Review To-Do Items: Check the list of to-do items associated with the campaign. You can do this by navigating to the campaign in the CRM system and reviewing the related to-do items.
  Complete Mandatory To-Dos: Identify the mandatory to-do items that are not completed and ensure they are finished. This may involve updating the status of the to-do items or performing the required actions.
  Change Campaign Status: Once all mandatory to-do items are completed, attempt to change the campaign status again.
  Consult Documentation: If you are unsure which to-do items are mandatory, refer to the campaign documentation or consult with your SAP administrator for guidance on the specific requirements for the campaign status you are trying to achieve.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER to access the campaign management area and view to-do items.
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates related to this error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to complete the to-do items and change the campaign status.
  Training and Support: If you continue to face issues, consider reaching out to your SAP support team or attending training sessions on campaign management in SAP CRM.
  
  By following these steps, you should be able to resolve the error and successfully manage your marketing campaign in SAP CRM.