How To Fix CRM_MKTPL_TMPL_LINK004 - Template &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_TMPL_LINK - CRM Marketing: Template Link Assignment Messages

  • Message number: 004

  • Message text: Template &1 does not exist

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_TMPL_LINK004 - Template &1 does not exist ?

    The SAP error message CRM_MKTPL_TMPL_LINK004 indicates that a specific marketing template (identified by the template ID &1) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or link to a marketing template that has not been created or has been deleted.

    Cause:

    1. Template Not Created: The marketing template you are trying to access has not been created in the system.
    2. Template Deleted: The template may have existed previously but has been deleted.
    3. Incorrect Template ID: The template ID you are using may be incorrect or misspelled.
    4. Authorization Issues: There may be authorization issues preventing you from accessing the template, although this would typically result in a different error message.

    Solution:

    1. Check Template Existence:

      • Go to the relevant transaction in SAP (e.g., CRM Marketing) and check if the template with the specified ID exists.
      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for marketing templates.
    2. Create the Template:

      • If the template does not exist, you will need to create it. Navigate to the appropriate area in SAP CRM to create a new marketing template.
      • Ensure that you fill in all required fields and save the template.
    3. Verify Template ID:

      • Double-check the template ID you are using. Ensure that it is correct and corresponds to an existing template.
    4. Check Authorizations:

      • If you suspect authorization issues, check with your SAP security team to ensure you have the necessary permissions to access the marketing templates.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for guidance on creating and managing marketing templates.
    6. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.

    Related Information:

    • SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
    • Transaction Codes: Familiarize yourself with relevant transaction codes for managing marketing templates in SAP CRM.
    • User Roles: Ensure that your user role has the necessary permissions to create and manage marketing templates.

    By following these steps, you should be able to identify the cause of the error and implement a solution.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant