How To Fix CRM_MKTPL_TMPL013 - Additional date range '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 013

• Message text: Additional date range '&1' does not exist

What causes this issue?

For one of the business transaction templates that is assigned to the
marketing element being processed, a date from a non-existent
supplementary date range &V1& is specified as the reference date for the
start date of the business transaction to be started.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For all business transaction templates that are assigned to the
marketing element being processed, specify a permitted reference date
for the start date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL013 - Additional date range '&1' does not exist ?

  The SAP error message CRM_MKTPL_TMPL013 indicates that there is an issue with a date range that is expected to exist in the system but does not. This error typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error message is triggered when:
  
  A date range specified in a marketing plan or template is not defined in the system.
  The date range might have been deleted or not created properly.
  There could be a mismatch between the expected date range and the actual data in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Date Range Configuration:
  
  Navigate to the relevant configuration settings in SAP CRM where date ranges are defined.
  Ensure that the date range specified in the error message (&1) is correctly defined and active.
  
  
  
  Create or Update Date Range:
  
  If the date range does not exist, create it by going to the appropriate transaction (e.g., CRMD_ORDER or relevant customizing transaction).
  If it exists but is inactive or incorrectly configured, update it accordingly.
  
  
  
  Review Marketing Plan/Template:
  
  Check the marketing plan or template that is generating the error.
  Ensure that the date range being referenced is correct and corresponds to the defined date ranges in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to marketing planning and date range management for additional guidance.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to view and modify date ranges in the system.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant context.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction for marketing planning.
  SAP Notes: Search for SAP Notes related to CRM marketing planning errors, as they may provide specific fixes or patches.
  User Forums: Check SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_TMPL013 error message.