How To Fix CRM_MKTPL_TGRP001 - The target group "&1" either does not exist or is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TGRP - Target Group as Planning Customer

• Message number: 001

• Message text: The target group "&1" either does not exist or is not valid

What causes this issue?

The description entered for a target group as planning account is not
valid for one of the following reasons:
No existing target group has this description
The target group is not active
The target group does not have the correct category

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Use the input help to select a valid target group.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TGRP001 - The target group "&1" either does not exist or is not valid ?

  The SAP error message CRM_MKTPL_TGRP001 indicates that the target group specified (denoted by &1) either does not exist in the system or is not valid for the operation you are trying to perform. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when working with marketing functions, such as creating or managing target groups.
  Causes:
  
  Non-Existent Target Group: The target group ID you are trying to use may not exist in the system. This could be due to a typo or because the target group has been deleted.
  Inactive Target Group: The target group may exist but is marked as inactive or not valid for the current operation.
  Authorization Issues: The user may not have the necessary authorizations to access the target group.
  Data Consistency Issues: There may be inconsistencies in the database or issues with the data model that prevent the target group from being recognized.
  Incorrect Context: The target group may not be valid in the context of the specific transaction or function you are trying to execute.
  
  Solutions:
  
  Verify Target Group ID: Check the target group ID you are using for any typographical errors. Ensure that it is correctly entered.
  Check Existence: Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the target group and confirm its existence.
  Check Status: If the target group exists, verify its status to ensure it is active and valid for the intended use.
  Authorization Check: Ensure that the user has the necessary authorizations to access and use the target group. This can be checked with the help of your SAP security team.
  Consult with IT Support: If the target group is supposed to exist and is valid, but you still encounter the error, consult your IT support or SAP Basis team to check for any underlying data consistency issues or system errors.
  Recreate Target Group: If the target group is missing or corrupted, consider recreating it if you have the necessary data and permissions.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDER_MAINTAIN for managing target groups.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search the SAP Support Portal for specific notes that may address this error.
  Documentation: Review SAP documentation related to target groups in CRM to understand their structure and usage better.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.