How To Fix CRM_MKTPL_SEG002 - Segment &1 does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_SEG - Messages for segment assignment

  • Message number: 002

  • Message text: Segment &1 does not exist

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_SEG002 - Segment &1 does not exist ?

    The SAP error message CRM_MKTPL_SEG002 indicates that a specific marketing segment (identified by the placeholder &1) does not exist in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when trying to access or manipulate marketing segments that are not defined or have been deleted.

    Cause:

    1. Non-Existent Segment: The segment you are trying to access or use has not been created in the system.
    2. Deleted Segment: The segment may have existed previously but has been deleted.
    3. Incorrect Segment ID: There may be a typo or incorrect segment ID being referenced in the transaction or program.
    4. Authorization Issues: The user may not have the necessary authorizations to view or access the segment, leading to the perception that it does not exist.

    Solution:

    1. Verify Segment Existence:

      • Check the segment ID you are using to ensure it is correct.
      • Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to search for the segment in the system.
    2. Create the Segment:

      • If the segment does not exist, you may need to create it. This can typically be done through the marketing planning or segment management functionalities in SAP CRM.
    3. Check for Deletions:

      • If the segment was deleted, you may need to recreate it or restore it if you have a backup or a way to recover deleted segments.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the marketing segments. You may need to consult with your SAP security team to verify and adjust user roles and permissions.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on managing marketing segments and troubleshooting related issues.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing and segment management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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