How To Fix CRM_MKTPL_RTOM009 - Only four refinement criteria allowed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_RTOM - Messages for RTOM assignments

  • Message number: 009

  • Message text: Only four refinement criteria allowed

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_RTOM009 - Only four refinement criteria allowed ?
    The SAP error message CRM_MKTPL_RTOM009 indicates that you have exceeded the maximum number of refinement criteria allowed in a marketing planning or campaign management context. In SAP CRM, when creating or managing marketing plans, there are limits on how many refinement criteria (filters) you can apply to your selection of target groups or marketing activities.
    
    Cause: The error occurs when a user tries to apply more than four refinement criteria in a marketing planning transaction. This limitation is set to ensure system performance and manageability of the marketing data being processed.
    Solution: To resolve this error, you can take the following steps: Review Your Criteria: Check the refinement criteria you have applied. Identify if all of them are necessary for your analysis or if some can be removed. Combine Criteria: If possible, combine some of the criteria into a single criterion. For example, if you are filtering by multiple attributes that can be grouped, consider creating

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