How To Fix CRM_MKTPL_RRL035 - No record was deleted; select a record you want to delete

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 035

• Message text: No record was deleted; select a record you want to delete

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL035 - No record was deleted; select a record you want to delete ?

  The SAP error message CRM_MKTPL_RRL035 indicates that an attempt was made to delete a record in the CRM Marketing Planning application, but no record was selected for deletion. This error typically occurs when the user tries to perform a delete operation without having a valid record highlighted or selected in the user interface.
  Cause:
  
  No Record Selected: The most common cause is that the user has not selected any record in the list or table from which they are trying to delete an entry.
  User Permissions: The user may not have the necessary permissions to delete records, although this would typically generate a different error message.
  Record Already Deleted: The record may have already been deleted or does not exist in the database, leading to the inability to select it for deletion.
  
  Solution:
  
  Select a Record: Ensure that you have selected a record in the list or table before attempting to delete. Click on the record you wish to delete to highlight it.
  Check for Filters: If you are using filters, ensure that the record you want to delete is not being filtered out. Adjust the filters to display the desired records.
  Refresh the List: If you suspect that the record should be there but is not visible, try refreshing the list or reloading the application to ensure you have the latest data.
  Check Permissions: If you believe you should be able to delete records but are still encountering issues, check with your system administrator to ensure you have the necessary permissions.
  Consult Documentation: If the issue persists, refer to SAP documentation or support for further troubleshooting steps specific to your version of SAP CRM.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning and record management.
  User Training: Ensure that users are trained on how to properly select and manage records within the SAP CRM interface to avoid such errors in the future.
  
  If the problem continues after trying these solutions, it may be beneficial to contact SAP support for further assistance.