How To Fix CRM_MKTPL_RRL013 - Reward rule &1 is already assigned to a campaign

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 013

• Message text: Reward rule &1 is already assigned to a campaign

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL013 - Reward rule &1 is already assigned to a campaign ?

  The SAP error message CRM_MKTPL_RRL013 indicates that a reward rule you are trying to assign to a campaign is already associated with another campaign. This is a common issue in SAP CRM when managing marketing campaigns and their associated reward rules.
  Cause:
  The error occurs because:
  
  The reward rule you are attempting to assign is already linked to a different campaign. In SAP CRM, each reward rule can only be assigned to one campaign at a time to avoid conflicts and ensure proper tracking of rewards.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Current Assignments:
  
  Navigate to the reward rule in question and check which campaign it is currently assigned to. You can do this by using transaction codes like CRMD_ORDER or by navigating through the CRM marketing area.
  
  
  
  Reassign the Reward Rule:
  
  If you need to use the reward rule for a different campaign, you will first need to remove it from the current campaign. This can typically be done by editing the campaign details and unassigning the reward rule.
  
  
  
  Create a New Reward Rule:
  
  If the reward rule is critical for both campaigns, consider creating a new reward rule that can be assigned to the second campaign. This way, both campaigns can have their own distinct reward rules.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to marketing campaigns and reward rules for any specific guidelines or restrictions that may apply.
  
  
  
  Check for Customizations:
  
  If your organization has custom developments or enhancements in place, check with your SAP technical team to see if there are any specific rules or logic that might be affecting the assignment of reward rules.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and CRMD_ORDERADM_I for managing campaigns and reward rules.
  SAP Notes: Look for any SAP Notes related to CRM marketing and reward rules that might provide additional insights or solutions to similar issues.
  User Roles and Authorizations: Ensure that you have the necessary permissions to modify campaign and reward rule assignments, as restrictions may lead to errors.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_RRL013 error and successfully manage your reward rules and campaigns in SAP CRM.