How To Fix CRM_MKTPL_RRL005 - Sponsoring partner &1 does not belong to the loyalty program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RRL - Message Class For Reward Rule

• Message number: 005

• Message text: Sponsoring partner &1 does not belong to the loyalty program

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RRL005 - Sponsoring partner &1 does not belong to the loyalty program ?

  The SAP error message CRM_MKTPL_RRL005 indicates that the sponsoring partner specified in the transaction does not belong to the loyalty program being referenced. This error typically arises in the context of CRM (Customer Relationship Management) and loyalty program management within SAP systems.
  
  Cause:
  
  Incorrect Partner Assignment: The partner (customer or vendor) you are trying to use as a sponsoring partner is not correctly assigned to the loyalty program in the system.
  Inactive or Non-Existent Partner: The partner may not be active or may not exist in the system.
  Loyalty Program Configuration: The loyalty program may not be configured to include the specified partner.
  Data Entry Error: There may be a typographical error in the partner ID or other related fields.
  
  
  Solution:
  
  
  Verify Partner Assignment:
  
  Check the partner's assignment to the loyalty program. Ensure that the partner is indeed part of the loyalty program you are trying to use.
  You can do this by navigating to the loyalty program configuration