How To Fix CRM_MKTPL_PPG_UI001 - Select a single Promotion Guideline to copy

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_PPG_UI - Promotion Guidelines User Interface message class

• Message number: 001

• Message text: Select a single Promotion Guideline to copy

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_PPG_UI001 - Select a single Promotion Guideline to copy ?

  The SAP error message CRM_MKTPL_PPG_UI001 ("Select a single Promotion Guideline to copy") typically occurs in the SAP Customer Relationship Management (CRM) module when a user attempts to copy a promotion guideline but has selected multiple entries instead of a single one. This error is designed to ensure that the system can accurately process the copy operation, which requires a single source guideline.
  Cause:
  The primary cause of this error is that the user has selected more than one promotion guideline in the user interface when trying to perform a copy operation. The system expects only one guideline to be selected for copying, and selecting multiple entries leads to ambiguity in the operation.
  Solution:
  To resolve this error, follow these steps:
  
  Review Your Selection: Go back to the selection screen where you are trying to copy the promotion guideline.
  Select a Single Guideline: Ensure that you only select one promotion guideline. You can do this by clicking on the checkbox next to only one entry.
  Retry the Copy Operation: After selecting a single promotion guideline, attempt the copy operation again.
  
  Related Information:
  
  User Interface: Familiarize yourself with the user interface of the promotion guidelines in SAP CRM to ensure you understand how to select and manipulate entries correctly.
  Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more detailed instructions on managing promotion guidelines.
  Training: If you frequently encounter issues with promotion guidelines, consider seeking additional training or resources on SAP CRM functionalities related to marketing and promotions.
  
  If the problem persists even after following these steps, it may be beneficial to consult with your SAP support team or check for any system-specific configurations that might be affecting the behavior of the promotion guidelines.