How To Fix CRM_MKTPL_MDF110 - Only released MDF programs can be used in enrollment

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MDF - Messages for MDF related functionality

• Message number: 110

• Message text: Only released MDF programs can be used in enrollment

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MDF110 - Only released MDF programs can be used in enrollment ?

  The SAP error message CRM_MKTPL_MDF110 indicates that you are trying to use a Marketing Development Fund (MDF) program that has not been released for enrollment. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when users attempt to enroll in a program that is either still in draft status or has not been properly activated.
  Cause:
  
  Program Status: The MDF program you are trying to use is not in a "released" status. It may be in a draft or inactive state.
  Authorization Issues: There may be restrictions on your user role that prevent you from accessing certain programs.
  Configuration Issues: The program may not have been configured correctly in the system.
  
  Solution:
  
  
  Check Program Status:
  
  Navigate to the MDF program in the SAP CRM system.
  Verify that the program status is set to "Released." If it is not, you will need to release it.
  If you have the necessary permissions, you can change the status to "Released." If not, contact your system administrator or the person responsible for managing MDF programs.
  
  
  
  Review User Permissions:
  
  Ensure that your user role has the necessary permissions to enroll in MDF programs. If you suspect that your permissions are insufficient, consult with your system administrator.
  
  
  
  Configuration Review:
  
  If the program is supposed to be released but still shows as not released, check the configuration settings for the MDF program. Ensure that all required fields and settings are correctly filled out.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or help resources for specific steps on how to release MDF programs and manage enrollment.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  
  
  Related Information:
  
  MDF Program Lifecycle: Understand the lifecycle of MDF programs, including creation, approval, and release processes.
  User Roles and Authorizations: Familiarize yourself with the roles and authorizations in your SAP system to ensure you have the necessary access.
  SAP Notes and Knowledge Base: Check for any relevant SAP Notes or articles that may address this specific error or provide additional troubleshooting steps.
  
  By following these steps, you should be able to resolve the error and successfully enroll in the desired MDF program.