How To Fix CRM_MKTPL_MASS055 - Status of &2 cannot be changed to &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 055

• Message text: Status of &2 cannot be changed to &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS055 - Status of &2 cannot be changed to &1 ?

  The SAP error message CRM_MKTPL_MASS055, which states "Status of &2 cannot be changed to &1," typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that there is an issue with changing the status of a marketing plan or campaign.
  Cause:
  The error can be caused by several factors, including:
  
  
  Status Transition Restrictions: The system may have defined specific rules that restrict certain status transitions. For example, you may be trying to change a status from "In Progress" to "Completed" without meeting certain criteria.
  
  
  Dependencies on Other Objects: The status change might depend on the completion of other related objects or processes. If those dependencies are not fulfilled, the status change will be blocked.
  
  
  Authorization Issues: The user may not have the necessary authorizations to change the status of the marketing plan or campaign.
  
  
  Data Integrity Issues: There may be inconsistencies or missing data in the marketing plan or related objects that prevent the status change.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Status Transition Rules: Review the status management configuration in your SAP system to understand the allowed transitions. Ensure that the transition you are trying to make is valid.
  
  
  Review Dependencies: Check if there are any dependencies or prerequisites that need to be fulfilled before changing the status. This may include completing tasks, approvals, or related processes.
  
  
  Verify Authorizations: Ensure that the user attempting to make the status change has the necessary authorizations. You may need to consult with your SAP security team to verify and adjust user roles if needed.
  
  
  Data Validation: Check the marketing plan or campaign for any missing or inconsistent data. Ensure that all required fields are filled out correctly and that there are no data integrity issues.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the error message and its context. This can provide additional insights into the issue.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide specific guidance based on your system configuration and version.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning and campaign management, such as CRMD_ORDER or CRMD_ORDERADM_H.
  Customization Settings: Review the customization settings in the SAP system related to marketing planning and status management.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to change the status of the marketing plan or campaign successfully.