How To Fix CRM_MKTPL_LOY051 - Start date of campaign is after end date of loyalty program

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 051

• Message text: Start date of campaign is after end date of loyalty program

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY051 - Start date of campaign is after end date of loyalty program ?

  The SAP error message CRM_MKTPL_LOY051 indicates that there is a conflict in the dates defined for a marketing campaign and the associated loyalty program. Specifically, the start date of the campaign is set to begin after the end date of the loyalty program, which is not permissible.
  Cause:
  
  Date Configuration: The start date of the campaign is incorrectly set to a date that is later than the end date of the loyalty program.
  Program Settings: The loyalty program may have been configured with an end date that is earlier than the intended campaign start date.
  Data Entry Error: There may have been a mistake during the data entry process, leading to incorrect date assignments.
  
  Solution:
  
  Check Dates: Review the start and end dates of both the marketing campaign and the loyalty program. Ensure that the start date of the campaign is on or before the end date of the loyalty program.
  Adjust Dates: If the campaign's start date is indeed after the loyalty program's end date, adjust the campaign's start date to a valid date that falls within the loyalty program's active period.
  Review Program Configuration: If necessary, check the configuration of the loyalty program to ensure that its end date is set correctly and aligns with the intended marketing activities.
  Validation: After making adjustments, validate the changes to ensure that the error message no longer appears.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to access and modify campaign and loyalty program details.
  Documentation: Refer to SAP documentation or help files for detailed instructions on managing marketing campaigns and loyalty programs.
  Support: If the issue persists after checking the dates, consider reaching out to your SAP support team or consulting the SAP community for further assistance.
  
  By ensuring that the dates are correctly aligned, you should be able to resolve the error and proceed with your marketing campaign.