How To Fix CRM_MKTPL_LOY002 - Date calculation procedure &1 is inactive

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 002

• Message text: Date calculation procedure &1 is inactive

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY002 - Date calculation procedure &1 is inactive ?

  The SAP error message CRM_MKTPL_LOY002 indicates that the date calculation procedure specified in the system is inactive. This error typically arises in the context of loyalty programs or marketing planning within the SAP Customer Relationship Management (CRM) module.
  
  Cause:
  The error occurs when the system attempts to use a date calculation procedure that has not been activated or is not available in the system. This can happen due to several reasons:
  
  The date calculation procedure has not been defined or configured in the system.
  The procedure exists but is marked as inactive.
  There may be a configuration issue or missing entries in the relevant customizing settings.
  
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check the Date Calculation Procedure:
  
  Go to the transaction code SPRO (SAP Reference IMG).
  Navigate to the relevant section for loyalty programs or marketing planning.
  Look for the configuration related to date calculation procedures.
  Verify if the procedure you are trying to use is defined and