How To Fix CRM_MKTPL_KPI057 - Enter planned start and end dates


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_KPI - Message for KPI functionality

  • Message number: 057

  • Message text: Enter planned start and end dates

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_KPI057 - Enter planned start and end dates ?

    The SAP error message CRM_MKTPL_KPI057, which states "Enter planned start and end dates," typically occurs in the context of marketing planning within the SAP Customer Relationship Management (CRM) module. This error indicates that the system requires you to specify both a planned start date and a planned end date for a marketing plan or campaign.

    Cause:

    The error is triggered when you attempt to save or process a marketing plan or campaign without having defined the necessary date fields. The planned start and end dates are essential for scheduling and managing marketing activities effectively.

    Solution:

    To resolve this error, follow these steps:

    1. Access the Marketing Plan or Campaign:

      • Navigate to the relevant marketing plan or campaign in the SAP CRM system.
    2. Locate Date Fields:

      • Look for the fields labeled "Planned Start Date" and "Planned End Date" within the marketing plan or campaign details.
    3. Enter Dates:

      • Input the appropriate planned start date and planned end date. Ensure that the start date is earlier than the end date.
    4. Save Changes:

      • After entering the required dates, save the changes to the marketing plan or campaign.
    5. Validation:

      • If applicable, validate the marketing plan or campaign to ensure that all required fields are filled out correctly.

    Related Information:

    • Date Format: Ensure that the dates are entered in the correct format as per your system's configuration (e.g., DD/MM/YYYY or MM/DD/YYYY).
    • Dependencies: Check if there are any dependencies or prerequisites that need to be fulfilled before entering the dates.
    • User Permissions: Ensure that you have the necessary permissions to edit the marketing plan or campaign.
    • Documentation: Refer to SAP documentation or help resources for additional guidance on managing marketing plans and campaigns.

    If the issue persists after following these steps, consider consulting with your SAP support team or checking SAP Notes for any known issues or patches related to this error message.

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