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Message type: E = Error
Message class: CRM_MKTPL_KPI - Message for KPI functionality
Message number: 000
Message text:
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CRM_MKTPL_KPI000
- ?The SAP error message CRM_MKTPL_KPI000 typically relates to issues in the Marketing Planning module within SAP CRM (Customer Relationship Management). This error can occur when there are problems with the Key Performance Indicators (KPIs) or when the system is unable to retrieve or process the necessary data for marketing planning.
Cause:
- Missing Data: The error may arise if the required data for the KPI calculation is missing or incomplete.
- Configuration Issues: Incorrect configuration settings in the marketing planning or KPI settings can lead to this error.
- Authorization Issues: The user may not have the necessary authorizations to access the data or execute the KPI calculations.
- Technical Issues: There could be underlying technical issues, such as problems with the database or system performance.
Solution:
- Check Data Completeness: Ensure that all necessary data for the KPIs is available and correctly entered in the system.
- Review Configuration: Verify the configuration settings for marketing planning and KPIs. Make sure that all relevant settings are correctly defined.
- Authorization Check: Confirm that the user has the appropriate authorizations to access the required data and execute the necessary functions.
- System Logs: Check the system logs for any additional error messages or warnings that could provide more context about the issue.
- Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any additional troubleshooting steps or patches.
- Contact Support: If the issue persists, consider reaching out to SAP support for further assistance.
Related Information:
By following these steps, you should be able to identify and resolve the issue related to the CRM_MKTPL_KPI000 error message in SAP.
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