How To Fix CRM_MKTPL_IB_TPM_MSG002 - Reset critical changes checkbox

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_IB_TPM_MSG - Message Class for CRM_MKTPL_IB_TPM

• Message number: 002

• Message text: Reset critical changes checkbox

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_IB_TPM_MSG002 - Reset critical changes checkbox ?

  The SAP error message CRM_MKTPL_IB_TPM_MSG002 typically indicates that there are critical changes in the marketing plan that need to be addressed before proceeding. This message is often related to the management of marketing plans and campaigns within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when:
  
  There are changes made to the marketing plan that are considered critical, and these changes have not been properly addressed or confirmed.
  The system requires the user to reset the "Critical Changes" checkbox to proceed with further actions on the marketing plan.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Access the Marketing Plan:
  
  Navigate to the marketing plan that is causing the error.
  
  
  
  Check for Critical Changes:
  
  Review the changes made to the marketing plan. Identify what changes are marked as critical.
  
  
  
  Reset the Critical Changes Checkbox:
  
  In the marketing plan details, look for the "Critical Changes" checkbox.
  Uncheck or reset this checkbox to indicate that you have reviewed the changes and are ready to proceed.
  
  
  
  Save the Changes:
  
  After resetting the checkbox, save the marketing plan to ensure that the changes are recorded.
  
  
  
  Re-attempt the Action:
  
  Once the checkbox is reset and the changes are saved, try to perform the action that previously triggered the error.
  
  
  
  Related Information:
  
  User Authorization: Ensure that you have the necessary permissions to make changes to the marketing plan and reset the checkbox.
  Documentation: Refer to SAP documentation or help files for more detailed information on managing marketing plans and understanding critical changes.
  Consult with Colleagues: If you are unsure about the changes made, consult with team members who may have worked on the marketing plan.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error message or provide additional guidance.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP's support portal for further assistance.