How To Fix CRM_MKTPL_IB_GEN000 - No results found

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_IB_GEN - Message class for MKTPL IBOM layer

• Message number: 000

• Message text: No results found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_IB_GEN000 - No results found ?

  The SAP error message CRM_MKTPL_IB_GEN000: No results found typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when working with marketing planning or related functionalities. This error indicates that the system could not find any data matching the criteria specified in your query or selection.
  Causes:
  
  No Data Available: The most straightforward cause is that there is simply no data available that meets the selection criteria you have specified.
  Incorrect Selection Criteria: The filters or parameters you have set may be too restrictive or incorrect, leading to no results being returned.
  Authorization Issues: You may not have the necessary authorizations to view the data in question.
  Data Not Yet Loaded: If you are working in a newly set up environment, the relevant data may not have been loaded into the system yet.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solutions:
  
  Review Selection Criteria: Check the filters and parameters you are using in your query. Try broadening the criteria to see if any results are returned.
  Check Data Availability: Ensure that the data you are looking for has been created and is available in the system. You can do this by checking the relevant tables or using other reports.
  Authorization Check: Verify that you have the necessary authorizations to access the data. You may need to consult with your system administrator or security team.
  Data Load Verification: If you are in a new environment, confirm that the necessary data has been loaded into the system. This may involve checking with your data management team.
  Technical Support: If you suspect a technical issue, consult your IT support team or SAP Basis team to investigate any potential problems with the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help you navigate and troubleshoot issues (e.g., CRMD_ORDER, CRMD_ORDERADM_H).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to CRM marketing planning for more context on how data is structured and accessed.
  
  If the issue persists after trying the above solutions, it may be beneficial to engage with SAP support for more in-depth troubleshooting.