How To Fix CRM_MKTPL_IB_CPG_MSG002 - Reset critical changes checkbox

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_IB_CPG_MSG - Message Class for CRM_MKTPL_IB_TPM

• Message number: 002

• Message text: Reset critical changes checkbox

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_IB_CPG_MSG002 - Reset critical changes checkbox ?

  The SAP error message CRM_MKTPL_IB_CPG_MSG002 typically indicates that there are critical changes in the marketing planning process that need to be addressed. This error often arises in the context of marketing planning and campaign management within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error message is triggered when there are critical changes made to a marketing plan or campaign that require user intervention. This could be due to:
  
  Changes in Key Attributes: Modifications to essential fields or attributes of the marketing plan that affect its integrity or execution.
  Data Inconsistencies: Conflicts or inconsistencies in the data that need to be resolved before proceeding.
  User Permissions: Lack of appropriate permissions to make changes to certain fields or attributes.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  Review Changes: Check the changes made to the marketing plan or campaign. Identify any critical fields that have been modified.
  Reset Critical Changes Checkbox: If you have the necessary permissions, you may need to reset the "Critical Changes" checkbox in the marketing plan or campaign. This is usually done in the transaction or screen where the marketing plan is maintained.
  Validate Data: Ensure that all data entered is consistent and valid. Look for any discrepancies that might be causing the error.
  Consult Documentation: Refer to SAP documentation or help files for specific guidance on the error message and the context in which it appears.
  User Permissions: Ensure that you have the correct permissions to make the necessary changes. If not, contact your system administrator to obtain the required access.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing planning, such as CRMD_ORDER for managing marketing campaigns.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that can resolve the issue.
  Training and Documentation: Ensure that users involved in marketing planning are adequately trained on the system and understand the implications of making changes to marketing plans.
  
  By following these steps, you should be able to address the error message and continue with your marketing planning activities in SAP CRM.