How To Fix CRM_MKTPL_ENR151 - &1 Partner(s) is/are not a channel partner


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ENR - Enrollment messages

  • Message number: 151

  • Message text: &1 Partner(s) is/are not a channel partner

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  • Self-Explanatory Message

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    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ENR151 - &1 Partner(s) is/are not a channel partner ?

    The SAP error message CRM_MKTPL_ENR151 indicates that one or more partners involved in a marketing plan or campaign are not recognized as channel partners. This error typically arises in the context of SAP Customer Relationship Management (CRM) when trying to execute a marketing plan that requires specific partner roles.

    Cause:

    1. Partner Role Configuration: The partner(s) you are trying to include in the marketing plan may not have the correct partner role assigned. In SAP CRM, partners must be assigned specific roles (like channel partner) to be eligible for certain activities.
    2. Master Data Issues: The partner master data may not be correctly set up or may be missing necessary information.
    3. Marketing Plan Settings: The marketing plan itself may have restrictions or settings that require partners to be specifically designated as channel partners.
    4. Authorization Issues: There may be authorization issues preventing the system from recognizing the partner as a channel partner.

    Solution:

    1. Check Partner Roles:

      • Go to the partner master data and verify that the partner(s) in question have the correct role assigned (e.g., channel partner).
      • If necessary, update the partner roles to include the channel partner designation.
    2. Review Marketing Plan Configuration:

      • Check the settings of the marketing plan to ensure that it allows for the inclusion of the specified partners.
      • Make sure that the marketing plan is configured to accept the partner roles you are trying to use.
    3. Update Partner Master Data:

      • If the partner data is incomplete or incorrect, update the partner master data to ensure all required fields are filled out and that the partner is correctly classified.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access and modify partner data and marketing plans.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on partner roles and marketing plan configurations.

    Related Information:

    • Transaction Codes: You may need to use transaction codes like BP (Business Partner) to manage partner roles or CRM_MKTPL to access marketing plan settings.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • Support: If the issue persists after checking the above, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    By following these steps, you should be able to resolve the CRM_MKTPL_ENR151 error and successfully include the necessary partners in your marketing plan.

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