How To Fix CRM_MKTPL_ENR104 - Some of the enrollment data is incorrect; entry cannot be saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ENR - Enrollment messages

• Message number: 104

• Message text: Some of the enrollment data is incorrect; entry cannot be saved

What causes this issue?

Some of the enrollment data you entered is incorrect (e.g., dealer to
be enrolled does not exist).

System Response

Your entries are not saved to the data base.

How to fix this error?

Provide the correct enrollment data.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ENR104 - Some of the enrollment data is incorrect; entry cannot be saved ?

  The SAP error message CRM_MKTPL_ENR104 indicates that there is an issue with the enrollment data in the CRM Marketing module, preventing the entry from being saved. This error typically arises when certain required fields are missing, contain invalid data, or do not meet the necessary criteria for the enrollment process.
  Causes:
  
  Missing Required Fields: Some mandatory fields may not have been filled out.
  Invalid Data: The data entered in certain fields may not conform to the expected format or value range.
  Inconsistent Data: There may be inconsistencies between the enrollment data and the related master data (e.g., customer data, product data).
  Business Rules Violation: The data entered may violate specific business rules or constraints defined in the system.
  Configuration Issues: There may be issues with the configuration of the marketing plan or enrollment process.
  
  Solutions:
  
  Check Required Fields: Review the enrollment form to ensure all mandatory fields are filled out correctly.
  Validate Data: Ensure that the data entered in each field is valid and conforms to the expected formats (e.g., date formats, numerical ranges).
  Review Master Data: Check the related master data for any inconsistencies or missing information that could affect the enrollment.
  Consult Business Rules: Review any business rules or constraints that may apply to the enrollment process to ensure compliance.
  Error Logs: Check the system logs or error messages for more detailed information about which specific data is causing the issue.
  Configuration Review: If the issue persists, consult with your SAP administrator or technical team to review the configuration settings related to the marketing plan and enrollment process.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in troubleshooting, such as CRMD_ORDER for managing marketing documents.
  SAP Notes: Check for any SAP Notes related to the CRM_MKTPL_ENR104 error for potential patches or updates that may resolve the issue.
  Documentation: Refer to SAP documentation or help guides for detailed information on the enrollment process and data requirements.
  
  If the problem continues after following these steps, it may be beneficial to reach out to SAP support or consult with a technical expert who can provide deeper insights into the specific configuration and data setup in your SAP environment.