How To Fix CRM_MKTPL_ENR101 - No enrollment data available for your selection

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_ENR - Enrollment messages

• Message number: 101

• Message text: No enrollment data available for your selection

What causes this issue?

You want to enroll one or several accounts for a marketing project.
However, enrollment is not possible.
Possible causes include:
There is no marketing program with the ID you specified.
None of the accounts you want to enroll for this marketing project is on
the enrollment list for this program.
You don?t have the required system permissions to enroll for the
marketing project you specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_ENR101 - No enrollment data available for your selection ?

  The SAP error message CRM_MKTPL_ENR101: No enrollment data available for your selection typically occurs in the context of SAP Customer Relationship Management (CRM) when a user attempts to access or process enrollment data for marketing plans or campaigns, but the system cannot find any relevant data based on the selection criteria provided.
  Causes:
  
  No Data Exists: The most straightforward cause is that there is simply no enrollment data available for the selected criteria (e.g., date range, campaign ID, etc.).
  Incorrect Selection Criteria: The filters or selection criteria used to retrieve the enrollment data may be too restrictive or incorrect, leading to no results being returned.
  Data Not Yet Processed: If the enrollment data is supposed to be generated from a recent campaign or marketing activity, it may not have been processed or updated in the system yet.
  Authorization Issues: The user may not have the necessary permissions to view the enrollment data, leading to the appearance that no data exists.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or issues with the CRM application itself.
  
  Solutions:
  
  Check Selection Criteria: Review and adjust the selection criteria to ensure they are correct and not overly restrictive. Try broadening the date range or other filters.
  Verify Data Availability: Confirm that enrollment data has been created and is available in the system. This may involve checking the relevant marketing campaigns or activities.
  Review User Permissions: Ensure that the user has the necessary authorizations to access the enrollment data. This may require coordination with the system administrator.
  Data Processing: If the data is expected to be available but isn't, check if there are any background jobs or processes that need to be run to generate or update the enrollment data.
  Consult Logs and Support: If the issue persists, consult system logs for any errors or warnings that may provide more context. If necessary, reach out to SAP support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that pertain to marketing and enrollment data, such as CRMD_ORDER, CRMD_ORDERADM_H, or specific marketing-related transactions.
  Documentation: Review SAP documentation or help files related to CRM marketing and enrollment processes for additional insights and troubleshooting steps.
  Community Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the CRM_MKTPL_ENR101 error message.