How To Fix CRM_MKTPL_ENR024 - Member(s) deleted successfully


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_ENR - Enrollment messages

  • Message number: 024

  • Message text: Member(s) deleted successfully

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_ENR024 - Member(s) deleted successfully ?

    The SAP error message CRM_MKTPL_ENR024 indicates that members have been deleted successfully from a marketing plan or campaign in the SAP Customer Relationship Management (CRM) module. This message is not necessarily an error but rather an informational message indicating that the deletion process has been completed.

    Cause:

    • The message is triggered when a user or a process deletes members (such as customers, leads, or other entities) from a marketing plan or campaign.
    • It may occur during routine maintenance or updates to marketing plans where certain members are no longer relevant or needed.

    Solution:

    Since this message indicates successful deletion, there is typically no action required unless the deletion was unintentional. If the deletion was not intended, you may need to:

    1. Review the Deletion Process: Check the steps taken to delete the members to ensure that the correct members were targeted.
    2. Restore Deleted Members: If necessary, you may need to re-add the deleted members back to the marketing plan or campaign. This may involve using the appropriate transaction codes or functions within SAP CRM to add members back.
    3. Check for Dependencies: Ensure that the deletion of members does not affect any ongoing campaigns or marketing activities.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM for managing marketing plans and campaigns, such as CRMD_ORDER for managing marketing documents.
    • Documentation: Refer to SAP Help documentation for CRM Marketing to understand the implications of deleting members and how to manage marketing plans effectively.
    • User Authorization: Ensure that users have the appropriate authorizations to delete members from marketing plans to prevent accidental deletions.

    If you encounter this message frequently and it is causing issues, consider discussing it with your SAP support team or consulting with an SAP expert to review your marketing processes and configurations.

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