How To Fix CRM_MKTPL_EAI231 - Action code 02-Change cannot be used for causal trade spends

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 231

• Message text: Action code 02-Change cannot be used for causal trade spends

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI231 - Action code 02-Change cannot be used for causal trade spends ?

  The SAP error message CRM_MKTPL_EAI231, which states "Action code 02-Change cannot be used for causal trade spends," typically occurs in the context of managing trade promotions or marketing plans within the SAP Customer Relationship Management (CRM) module. This error indicates that the system is preventing a change action on a causal trade spend that is not allowed.
  Cause:
  
  Action Code Restrictions: The error is triggered because the action code "02" (Change) is not permitted for causal trade spends. Causal trade spends are typically predefined and may have specific rules that restrict modifications once they are created.
  Status of the Trade Spend: The trade spend may be in a status that does not allow changes. For example, if the trade spend is already executed or closed, the system may restrict any changes to it.
  Configuration Settings: The system configuration may have been set up to restrict changes to certain types of trade spends, particularly causal ones.
  
  Solution:
  
  Review Action Code: Instead of using action code "02" (Change), consider using an appropriate action code that allows for the intended operation. For example, if you need to create a new entry or adjust the existing one, you might need to use a different action code.
  Check Trade Spend Status: Verify the status of the trade spend you are trying to change. If it is in a status that does not allow changes, you may need to create a new trade spend or consult with your business process owner to determine the next steps.
  Consult Configuration: If you believe that changes should be allowed, consult with your SAP configuration team to review the settings related to causal trade spends. They may need to adjust the configuration to allow changes under certain conditions.
  Documentation and Training: Ensure that users are aware of the restrictions and proper procedures for handling causal trade spends. Providing documentation or training can help prevent similar errors in the future.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  Transaction Codes: Familiarize yourself with the relevant transaction codes used for managing trade spends in SAP CRM, such as CRM_MKTPL or others related to marketing and promotions.
  User Roles and Permissions: Ensure that the user attempting to make the change has the necessary permissions to perform the action on trade spends.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support or your internal SAP support team for further assistance.