How To Fix CRM_MKTPL_EAI205 - Error with action code 03 Delete; product category &1 must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 205

• Message text: Error with action code 03 Delete; product category &1 must exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI205 - Error with action code 03 Delete; product category &1 must exist ?

  The SAP error message CRM_MKTPL_EAI205 with action code 03 Delete indicates that there is an attempt to delete a product category that does not exist in the system. This error typically arises in the context of CRM (Customer Relationship Management) and can occur during data synchronization or when performing operations related to marketing planning.
  Cause:
  
  
  Non-Existent Product Category: The product category specified in the error message (&1) does not exist in the database. This could be due to:
  
  The product category was never created.
  The product category was deleted previously.
  There is a typo or incorrect reference in the action being performed.
  
  
  
  Data Inconsistency: There may be inconsistencies in the data being processed, especially if the data is being imported or synchronized from another system.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or delete the specified product category.
  
  
  Solution:
  
  
  Verify Product Category: Check if the product category exists in the system:
  
  Use transaction codes like CRMD_ORDER or CRMD_ORDERADM_H to look for the product category.
  If it does not exist, you may need to create it.
  
  
  
  Correct the Action: If the product category is indeed supposed to be deleted, ensure that the correct category is being referenced. Double-check the action code and the parameters being passed.
  
  
  Check for Data Synchronization Issues: If this error occurs during data import or synchronization, ensure that the source data is accurate and that all necessary product categories are present in the target system.
  
  
  Review Authorization: Ensure that the user performing the action has the necessary authorizations to delete the product category.
  
  
  Consult Logs: Check the application logs for more detailed error messages or stack traces that could provide additional context for the error.
  
  
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing product categories in SAP CRM.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_EAI205 for any known issues or patches that may address this error.
  Documentation: Review SAP documentation on product category management and error handling in CRM for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.