How To Fix CRM_MKTPL_EAI199 - Error while deleting product groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 199

• Message text: Error while deleting product groups

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI199 - Error while deleting product groups ?

  The SAP error message CRM_MKTPL_EAI199 typically occurs when there is an issue while trying to delete product groups in the SAP CRM system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of the Error
  
  
  Dependencies: The product group you are trying to delete may have dependencies, such as being linked to existing marketing plans, campaigns, or other objects in the system.
  
  
  Authorization Issues: The user attempting to delete the product group may not have the necessary authorizations to perform this action.
  
  
  Data Integrity Constraints: There may be data integrity constraints that prevent the deletion of the product group, such as active transactions or references in other modules.
  
  
  System Configuration: There could be configuration settings in the CRM system that restrict the deletion of certain product groups.
  
  
  Solutions
  
  
  Check Dependencies: Before attempting to delete a product group, check if there are any active references or dependencies. You can do this by reviewing related marketing plans, campaigns, or any other objects that might be linked to the product group.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to delete product groups. You may need to consult with your SAP security team to verify and adjust the user's roles and permissions.
  
  
  Data Cleanup: If there are active transactions or references, consider completing or removing those transactions before attempting to delete the product group.
  
  
  Consult Documentation: Review the SAP documentation or help files related to product group management to ensure that you are following the correct procedures for deletion.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) to check for any related objects that might be preventing the deletion.
  
  
  Error Logs: Check the system logs for more detailed error messages that might provide additional context on why the deletion is failing.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights specific to your system configuration or version.
  
  
  Related Information
  
  SAP Notes: Look for any relevant SAP Notes that might address this specific error or provide patches or updates that could resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  Testing in Development: If possible, replicate the issue in a development or test environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTPL_EAI199 error and implement a suitable solution.