How To Fix CRM_MKTPL_EAI171 - Specify an average number of trade spend greater than zero


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 171

  • Message text: Specify an average number of trade spend greater than zero

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI171 - Specify an average number of trade spend greater than zero ?

    The SAP error message CRM_MKTPL_EAI171 indicates that when trying to create or update a marketing plan, the system requires you to specify an average number of trade spend that is greater than zero. This error typically arises in the context of marketing planning within the SAP Customer Relationship Management (CRM) module, particularly when dealing with trade promotions or marketing budgets.

    Cause:

    The error occurs because the system has a validation rule that requires the average trade spend to be a positive value. If you attempt to save or process a marketing plan without specifying a valid average trade spend, the system will trigger this error message.

    Solution:

    To resolve this error, you need to ensure that you enter a valid average trade spend value in the relevant field. Here are the steps you can take:

    1. Access the Marketing Plan: Navigate to the marketing plan where you encountered the error.

    2. Locate the Trade Spend Field: Find the field that corresponds to the average trade spend. This is usually found in the financial or budget section of the marketing plan.

    3. Enter a Valid Value: Input a value greater than zero in the average trade spend field. Ensure that the value reflects the actual expected trade spend for the marketing activities planned.

    4. Save the Changes: After entering a valid value, try saving the marketing plan again.

    5. Check for Additional Validations: If the error persists, ensure that there are no other related fields that might also require valid entries. Sometimes, other financial parameters may also need to be filled out correctly.

    Related Information:

    • Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for more detailed information on marketing planning and trade spend management.
    • User Roles and Permissions: Ensure that you have the necessary permissions to edit the marketing plan and its financial details.
    • Consult with Colleagues: If you are unsure about the appropriate value to enter for trade spend, consult with your finance or marketing team for guidance.
    • SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context or fixes.

    By following these steps, you should be able to resolve the error and proceed with your marketing planning activities in SAP CRM.

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